How to do Smart Square Login in Easy Steps? SSM Smart Square Login Guide 2023

  Mar 9, 2023

Everyone working for Mercy Healthcare uses Smart Square SSM as their official employee portal. All the features and actions available make Smart Square SSM essential for running the healthcare organization.

It is mandatory for every employee who works at Mercy to use the portal and do the SSM Smart Square login. If you don’t know how the process works or how to use it, then go through this article, and by the end, you’ll know everything about Mercy’s employee portal.

We have also mentioned the benefits of doing the Smart Square Login. So even if you don’t work for Mercy, you should read the article, as then you’ll know what it’s like to work for Mercy. 

What is Mercy Healthcare? SSM Healthcare

Mercy Healthcare is a non-profit organization that aims to provide quality health services to those who can’t afford them. Completely free of charge, the organization has helped more than 250,000 patients from its 40+ acute care and specialty hospitals.

Started way back in 1871, Mercy is currently the 7th largest Catholic healthcare system in the United States of America. An organization like this is always working to push itself so that it can do more and is in constant need of better management and supervision for its 40,000 employees.

Currently, all day-to-day operations on Mercy are done through SSM Health Smart Square, and using the portal is not mandatory for every Mercy employee.

SSM Smart Square Login Explained

The portal works as both a management tool and a medium for communication among employees. All these benefits can be available after you complete the Smart Square login. The process is integral for an employee of Mercy.

Doing the login, you’ll officially be part of Mercy’s workforce, as you will be connected with the organization through its employee portal.

Benefits of Smart Square Login for Employees

As expected, employee portals like SSM Health Smart Square do provide value and benefit its users. Everything it offers and the potential it unlocks is what makes Smart Square essential for Mercy and its future. 

Below we have mentioned the benefits you will get after using SSM; going through this, you’ll be eager to learn how to do the Smart Square login.

  • Access Medical Records.
  • Plan your Work Schedule.
  • Apply for Leaves.
  • Medium for Communication.
  • Access to Important Work Information.
  • Share Grievances, File Complaints, and Make Suggestion Easily.
  • Download Payslips & W2s.
  • Access to Employee Information.
  • See Work Status.
  • Do Attendance.

Everything mentioned above will make a big difference for you. It has been reported that Mercy employees are now working under better conditions and doing a better job than before.

After explaining everything, we should move on to how to do the Smart Square Login, but before that, you should know about the login requirements.

Requirements for SSM Smart Square Login

These requirements are crucial for connecting with the portal. Before you attempt to do the Smart Square login, make sure you match the requirements mentioned below:

  • Know your login credentials.
  • Be an employee of Mercy Healthcare.
  • An Updated Browser.
  • Stable Internet Connection.
  • Know the official Login Site.

If you have all these ready, then you can apply the process given below.

How to Do the Smart Square Login? SSM Health Login Process 2023

Here is the process for Smart Square Login SSM; apply this step-by-step to access the portal:

  1. Go to
square com login

Alt tag: login

  1. Select Continue to SmartSquare.
continue to smartsquare
  1. Fill in your Network ID & Password.
network id and password
  1. Click on Sign-In.
click on sign
  1. Now use SSM Smart Square.

After applying these 5 steps, you can access the employee portal of Mercy Healthcare. Now you can explore the features and everything the portal has for you.

How to Fix SSM Health Login Error?

If the SSM Health login has failed, it is likely because of the three reasons mentioned below:

  • Unstable Internet Connection
  • Technical Issue on Mercy’s Website
  • Incorrect Login Credentials

An Internet connection is the most basic requirement of doing the login. In case of an unstable connection, take some time and arrange it so you can access the Internet without any problem.

If you are certain there is some technical problem with Smart Square SSM’s website, then you need to contact the helpdesk and let them know about it. In case of incorrect login credentials, you need to set a new password.

You can find the solution to both of these problems in the sections below.

How to Change Smart Square SSM Health Password?

Do this to change your Smart Square SSM Health password:

  1. Go to logins
  1. Click on Password Expired.
password expired
  1. Fill out the Form.
  2. Click on Submit.
  3. Check your Email.
  4. Click on the Link given in the email.
  5. Create a New Password.
  6. Finish the process.

It is better to set an easy-to-remember password, if possible you can also write it somewhere so you don’t have to change the password later.

Smart Square Mercy Health Help Desk Info

Big sites like Smart Square SSM often go through technical difficulties, this can happen for many reasons. If you are not able to log in because the site is not working properly, then you can contact the authorities at Mercy’s from the information below:

For situations like this, you should know how to contact your seniors, so you can let them know about the issue and ask for assistance.

Final Thoughts

The last section covers everything important you need to know about doing the Smart Square login. Before moving forward, make sure that you have understood everything, or else you will have difficulties later on. 

After doing the Smart Square Login SSM, take some time exploring the portal and message your colleagues to see how the portal works in practice.


Ans:As of now, there is no Smart Square App for employees, so you need to use a search browser to access the portal.

Ans:No, only the people who work at Mercy can do the SSM Health Login because the login credentials are available only to Mercy employees. 

Ans: Yes, Smart Square SSM is a completely safe platform. In terms of security, the site is designed to be the highest quality possible, and you can use the platform without any worry. .

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